Refund Policy
Request to Cancel PRIOR to the start of a program
If a parent/player requests to cancel any time before a program has started, they may choose either a full credit toward a future PCVC program (usable by anyone on the family's account) or a refund minus a 10% administration fee (returned to the original payment method). The 4% credit card processing fee is non-refundable.
Request to Withdraw AFTER THE START of a program
If a player/parent requests to cancel before 50% of the program is complete, they will receive a pro-rated refund for the remaining sessions, minus a 20% administration fee. No refunds will be provided after 50% of the program is completed. The 4% credit card processing fee is non-refundable.
Refund Policy for Club Team Registration Fees
Except in extenuating circumstances, no refunds will be given for club team registration fees after a player has committed. Refund requests will be considered on a case-by-case basis.
Suspension or Cancellation of a Program by the Club
In the event a program must be suspended or cancelled for any reason prior to its scheduled conclusion, the Club will provide a pro-rated refund or credit for any recoverable costs associated with the registration fee. However, fees for unrecoverable costs—such as coach payments, non-refundable facility rentals, insurance, uniforms, equipment, and other fixed expenses—are non-refundable, including the 4% credit card processing fee. Except for unusual circumstances, we will provide full refunds for any program(s) that are cancelled before the scheduled start date.
If a parent/player requests to cancel any time before a program has started, they may choose either a full credit toward a future PCVC program (usable by anyone on the family's account) or a refund minus a 10% administration fee (returned to the original payment method). The 4% credit card processing fee is non-refundable.
Request to Withdraw AFTER THE START of a program
If a player/parent requests to cancel before 50% of the program is complete, they will receive a pro-rated refund for the remaining sessions, minus a 20% administration fee. No refunds will be provided after 50% of the program is completed. The 4% credit card processing fee is non-refundable.
Refund Policy for Club Team Registration Fees
Except in extenuating circumstances, no refunds will be given for club team registration fees after a player has committed. Refund requests will be considered on a case-by-case basis.
Suspension or Cancellation of a Program by the Club
In the event a program must be suspended or cancelled for any reason prior to its scheduled conclusion, the Club will provide a pro-rated refund or credit for any recoverable costs associated with the registration fee. However, fees for unrecoverable costs—such as coach payments, non-refundable facility rentals, insurance, uniforms, equipment, and other fixed expenses—are non-refundable, including the 4% credit card processing fee. Except for unusual circumstances, we will provide full refunds for any program(s) that are cancelled before the scheduled start date.